1. Who We Are
77bdc is an online betting and gaming platform operated for players based in Bangladesh. The platform is accessible via 77bdc.bet and provides services including sports betting on cricket and other sports, live casino games, slot games, and crash games. References in this Privacy Policy to "77bdc", "we", "us", or "the platform" refer to the operator of 77bdc.bet.
As the data controller for the personal information you provide when using 77bdc services, we take our privacy obligations seriously. This policy is designed to be read alongside the 77bdc Terms & Conditions, which form part of the overall agreement governing your use of the platform.
2. Data We Collect
When you register for a 77bdc account and use the platform, we collect the following categories of personal data:
- Identity data: your full name, date of birth, and any government-issued identification documents provided during account verification.
- Contact data: your registered mobile phone number and email address. These are used for account communications, transaction alerts, and support.
- Financial data: records of deposits and withdrawals, payment method identifiers (such as the mobile wallet number used for bKash, Nagad, or Rocket transactions), and transaction reference numbers. Full payment credentials are never stored by 77bdc — transactions are processed via the relevant payment provider.
- Usage data: your betting history, game sessions, login timestamps, device type, operating system, browser type, IP address, and general geolocation (country or city level). This data is used to operate the platform, detect fraud, and improve the user experience.
- Communications data: records of any support conversations conducted via live chat, and any correspondence submitted by email to [email protected]. These records are retained to ensure the quality of support and to resolve any disputes.
- Compliance data: information collected as part of our Know Your Customer (KYC) process, including proof of identity and proof of address documentation, where required by applicable regulations or platform policies.
We collect only the data necessary to provide and operate the 77bdc platform and to fulfil our legal and regulatory obligations. We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information unless specifically required for a regulatory compliance process.
3. How We Use Your Data
77bdc uses the personal data collected for the following purposes:
- To create and manage your 77bdc account, including verifying your identity and age, processing your registration, and maintaining your account records.
- To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, and to maintain accurate records of all financial transactions on your account.
- To deliver the betting and gaming services you have requested, including providing access to sports betting markets, live casino games, slots, and crash games.
- To provide customer support via live chat and email, to investigate and resolve complaints, and to communicate important account or platform updates.
- To detect and prevent fraud, money laundering, underage access, and other activities that violate the 77bdc Terms & Conditions or applicable laws. This includes monitoring betting patterns, transaction behaviour, and account activity.
4. Data Sharing and Third Parties
77bdc does not sell, rent, or trade your personal data to any third party. We share data only in the following limited circumstances, and only to the extent necessary for the specified purpose:
- Payment processors: transaction data is shared with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank as necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
- KYC and identity verification providers: identity and age verification data may be shared with third-party KYC service providers contracted by 77bdc for the purpose of fulfilling regulatory compliance requirements.
- Fraud prevention and security services: usage data and transaction data may be shared with fraud detection and cyber-security service providers to protect the integrity of the platform and the security of all user accounts.
- Legal and regulatory authorities: where 77bdc is required by law, court order, or lawful regulatory request to disclose personal data, we will comply. Where legally permitted to do so, we will endeavour to notify you before making such a disclosure.
5. Data Storage and Security
77bdc implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
- SSL/TLS encryption for all data transmitted between your device and the 77bdc platform, ensuring that your personal and financial information cannot be intercepted in transit.
- Secure password storage using industry-standard hashing algorithms. Plaintext passwords are never stored by 77bdc.
- Access controls that restrict access to personal data to authorised 77bdc staff only, on a need-to-know basis. All staff with access to personal data are trained in data handling responsibilities.
- Regular security reviews and vulnerability assessments of the platform's technical infrastructure to identify and address potential security risks before they can be exploited.
- Fraud monitoring systems that operate continuously to detect unusual account activity, abnormal transaction patterns, and attempts to access accounts without authorisation.
Your personal data is retained only for as long as it is necessary for the purposes for which it was collected, or for as long as required by applicable legal and regulatory obligations. Where data is no longer required, it is securely deleted or anonymised in accordance with our data retention procedures.
6. Cookies and Tracking Technologies
77bdc uses cookies and similar tracking technologies to operate the platform effectively and to improve your experience. The types of cookies we use are:
- Essential cookies: these are required for the platform to function. They maintain your login session, remember your language preference, and ensure secure navigation between sections of the platform. These cookies cannot be disabled without affecting platform functionality.
- Analytics cookies: these collect aggregated, anonymised data about how users interact with the platform — which sections are visited, how long sessions last, and where navigation flows. This data helps 77bdc improve the platform experience for all users.
- Preference cookies: these remember your settings and preferences — such as your chosen display language — so that you do not need to reconfigure them every time you visit the platform.
- Security cookies: these support 77bdc's fraud detection and account protection systems by identifying unusual access patterns that may indicate an unauthorised login attempt or automated bot activity.
7. Your Rights Over Your Data
As a 77bdc user, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact the 77bdc support team via live chat:
- Right of access: you have the right to request a copy of the personal data that 77bdc holds about you, along with information about how that data is being used.
- Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
- Right to erasure: in certain circumstances, you have the right to request that 77bdc delete personal data we hold about you. This right is subject to any overriding legal or regulatory obligations that require us to retain specific data for a defined period.
- Right to restriction: you have the right to request that 77bdc restrict processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data, or where you have objected to processing and that objection is under consideration.
- Right to object: you have the right to object to 77bdc processing your personal data where that processing is based on our legitimate interests, including profiling for fraud detection purposes. We will stop processing your data unless we can demonstrate compelling legitimate grounds that override your interests.
77bdc will respond to all data rights requests within a reasonable timeframe. In some cases, particularly where a request is complex or where multiple requests have been submitted, the response time may be up to 30 days. We will always acknowledge receipt of your request promptly and keep you informed of progress.
8. Children and Underage Access
77bdc is strictly an adult-only platform. You must be at least 21 years of age to register for an account and use the platform. 77bdc does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will take immediate steps to delete that data and close the relevant account.
If you believe that an underage individual has registered for a 77bdc account or is accessing the platform, please contact our support team immediately via live chat so that the matter can be investigated and resolved without delay. Protecting young people from access to gambling services is a shared responsibility that 77bdc takes very seriously.
9. Changes to This Privacy Policy
77bdc reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform operations. Where changes are material, we will notify registered users via the platform or via the contact details registered on their account. The date at the top of this policy indicates when it was last reviewed and updated.
- We encourage all users to review this Privacy Policy periodically to stay informed about how 77bdc protects your data. Continued use of the platform following any update to this policy constitutes your acceptance of the revised version.
- Previous versions of this Privacy Policy are available on request via live chat support. If you have questions about any change to our data practices, our support team is available 24 hours a day, 7 days a week to assist.
- Any material changes to this policy that significantly affect how we process your personal data will be communicated to you at least 14 days before they take effect, giving you sufficient time to review the changes and, if you do not agree, to close your account and withdraw your remaining balance.
- Where a change to this policy is required by law or regulation and takes immediate effect, we will notify you as soon as reasonably practicable and publish the updated policy on the platform without delay.
- Your continued use of 77bdc after any privacy policy update constitutes acceptance of the revised terms. If you do not accept the updated policy, please discontinue use of the platform and contact our support team to request account closure.
10. Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 77bdc handles your personal data, you can reach us at any time through our 24/7 live chat support. You may also contact us by email at [email protected] — please note that this email address is provided as plain text only and is not a clickable link.
When submitting a data rights request or a privacy-related complaint, please include your registered mobile number or account username, a clear description of your request or concern, and any relevant dates or transaction reference numbers that may help us locate the relevant data quickly and respond to you accurately.
11. Responsible Gaming and Data
77bdc uses data collected about your betting activity and account behaviour to support responsible gaming. This includes monitoring for signs of problem gambling behaviour such as unusually high deposit frequency, rapid increases in stake size, or extended continuous play sessions. Where such patterns are detected, 77bdc may proactively reach out to the relevant player to offer support resources and information about responsible gaming tools available on the platform, including deposit limits, cool-off periods, and self-exclusion.
12. Governing Law
This Privacy Policy is governed by and construed in accordance with applicable law. Any dispute arising in connection with this Privacy Policy that cannot be resolved through 77bdc's internal support process should be referred to the appropriate legal process. 77bdc's support team is available via live chat 24 hours a day, 7 days a week to handle any privacy-related concerns as a first point of contact.
The data practices described in this Privacy Policy reflect 77bdc's commitment to operating a safe, fair, and transparent platform for all players in Bangladesh. We are committed to reviewing and improving our privacy practices on an ongoing basis to ensure that your data is always handled with the highest standards of care.
13. Severability
If any provision of this Privacy Policy is found to be invalid or unenforceable under applicable law, that provision shall be severed from the remainder of the policy, which shall continue in full force and effect. The invalidity of any one provision shall not affect the validity or enforceability of any other provision.
This Privacy Policy, together with the 77bdc Terms & Conditions, constitutes the entire agreement between you and 77bdc with respect to the collection, use, storage, and protection of your personal data. It supersedes all prior communications, representations, or agreements relating to privacy and data protection between you and 77bdc.
14. Entire Agreement
By using the 77bdc platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you have any concerns about how your data is being handled, please do not hesitate to reach out to our support team, who are available around the clock to assist you.